Here’s how to delay your next delivery:

  1. Sign into your Paws account
  2. If your'e using a mobile, select the Menu bar in the top left of the screen and go to 'Account'.  If you're on a computer, select ‘Account’ in the top right corner of the screen.
  3. Go to 'My subscriptions' - your pets subscription/s will appear 
  4. Go to ‘Manage box’ on the subscription you want to delay
  5. Below the calendar you can choose to delay your order anywhere from 1 to 4 weeks

If you have any trouble send us an email at or call us on
020 3960 5112.  We’re here Monday to Friday, 9am-5pm.

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