You're welcome to change the flavour or even the product of your dog's subscription through their Paws shop. It takes about 3 minutes 🛒

Here's what to do:

  1. Start by logging into your Paws account
  2. If your'e using a mobile, select the Menu bar in the top left of the screen and go to 'Shop'.  If you're on a computer, select ‘Shop’ in the top right corner of the screen.
  3. Select the product you wish to switch to
  4. Choose which pet's box you want to add it too in the drop down
  5. Hit 'Add to subscription box'
  6. Click 'Manage subscription' and delete the product you no longer require 

If you get stuck, we'd be happy to do this on your behalf. Just let us know what you'd like to change.

Send us an email at or call us on 020 3960 5112.
We’re here Monday to Friday, 9am-5pm.

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