Is there anything we could do to turn this around? Let us know on the contact details below (maximum honesty appreciated!). 

If not, here’s how to cancel:

  1. Sign in to your Paws account
  2. If your'e using a mobile, select the Menu bar in the top left of the screen and go to 'Account'.  If you're on a computer, select ‘Account’ in the top right corner of the screen.
  3. Go to 'My subscriptions' - your pets subscription/s will appear 
  4. Go to ‘Manage box’ on the subscription you want to cancel
  5. Select 'cancel subscription’ 

Once you cancel your deliveries, you won’t receive any further orders from Paws. Want to restart at any time in future? We’re ready when you are.

Send us an email at 

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