Here’s how to reschedule deliveries:

  1. Sign into your Paws account
  2. If your'e using a mobile, select the Menu bar in the top left of the screen and go to 'Account'.  If you're on a computer, select ‘Account’ in the top right corner of the screen.
  3. Go to 'My subscriptions' - your pets subscription/s will appear 
  4. Go to ‘Manage box’ on the subscription you want to reschedule 
  5. Select 'next delivery'
  6. Select your preferred 'next delivery' date or delay your next order. Please note: we need 2 working days to process payments and dispatch your order
  7. Go to 'confirm date' once selected
    Please check you have the right date and year before confirming 

If you have any trouble send us an email at or call us on
020 3960 5112.  We’re here Monday to Friday, 9am-5pm.

Did this answer your question?