How long does a refund take to process?

Delays may occur in the reception of a refund, depending on your bank. We will process a refund as soon as the goods are received back with us in the case of returns or as soon as we have seen photographic evidence in instances where goods are not to be returned. Refunds are normally processed by your Card issuing bank within 2 – 5 working days of us raising the refund but some banks require 30 days to process.

For any returned orders, please note that £5 will be deducted from your refund and that we will not refund your original delivery charge.